Contact CSE

Direct Contacts by Practice Area

For quicker routing, please email the relevant practice-area alias (subject line) using the main address above:

• EPR — Plastic, E-Waste, Battery — Subject line: "EPR — [PIBO Type] / [Stream]"
• Carbon — CCTS / CBAM / SBTi / LCA / Net Zero — Subject line: "Carbon — [Practice Area]"
• Circular Economy, Waste-to-Wealth, PRO Setup — Subject line: "Circular Economy — [Sector]"
• Training, Workshop & Mentorship — Subject line: "Training — [Cohort / Workshop]"
• Refunds & Cancellations — Subject line: "Refund Request — [Booking ID]"
• Shipping & Dispatch Queries — Subject line: "Shipping — [Consignment No.]"

Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for this website is:

Dr. Devendra Khokher
Founder & Principal Specialist · Centre For Safety Environment
Email: ssc.envirosafety@gmail.com
Phone: +91 70424 25369

Acknowledgement within 48 hours; resolution targeted within 15 days of a complete complaint.

How We Respond

• Consultation bookings: confirmed within 4 working hours.
• Refund / cancellation requests: acknowledged within 1 working day.
• Shipping queries: same-day response with consignment status.
• General advisory enquiries: within 1 working day.
• Existing-engagement queries: same working day, Monday–Saturday.